Welcome to Bhumika Vedics
Herbal Hair Oil Making Process

Shipping & Delivery Policy

Last Updated: 28/07/2026

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During promotional periods, festivals, or high order volumes, processing may take slightly longer.
 

2. Shipping Coverage

• We currently ship across India.
• International shipping is available only for selected countries.
• Delivery availability depends on the serviceability of the customer's PIN code and complete address.

 

3. Estimated Delivery Time

Location

Estimated Delivery Time

Metro Cities

2–5 Business Days

Other Cities & Towns

3–7 Business Days

Remote Areas

5–10 Business Days

These are estimated delivery timelines and are not guaranteed.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• Free shipping offers, if available, will be clearly mentioned during promotional campaigns.
 

5. Order Tracking

• Once the order has been dispatched, customers will receive:
o Tracking Number
o Courier Partner Name
o Tracking Link

Notifications may be sent via Email or SMS, or WhatsApp within 2 days .

6. Delivery Attempts

• Courier partners generally make 2–3 delivery attempts.
• If delivery cannot be completed after multiple attempts due to customer unavailability or incorrect address, the shipment may be returned to us.

7. Incorrect or Incomplete Address

Customers are responsible for providing an accurate shipping address and contact details.

We shall not be responsible for delivery delays or failed deliveries caused by:

• Incorrect address
• Incorrect PIN code
• Incorrect phone number
• Customer unavailable during delivery

Additional shipping charges may apply for re-dispatch.

8. Delivery Delays

While we strive to deliver orders within the estimated timelines, delays may occur due to circumstances beyond our control, including but not limited to:

• Weather conditions
• Natural disasters
• Government restrictions
• Transport disruptions
• Courier operational delays
• Public holidays
• High seasonal demand

Such delays shall not be considered grounds for cancellation or compensation

9. Damaged or Tampered Package

If a customer receives a package that appears damaged or tampered with:

• Refuse delivery if possible.
• Contact our customer support within 24 hours of delivery.
• Share clear photographs of:
o Outer packaging
o Shipping label
o Damaged product
o Unboxing video

Claims reported after 24 hours may not be eligible for review.

10. Lost Shipments

If a shipment is confirmed as lost by the courier partner, we will investigate the matter and provide an appropriate resolution, which may include a replacement or refund as per our Refund Policy.

13. Contact Information

For any shipping-related questions, customers may contact:

Email: customercare@bhumikavedics.in

Phone: +91-8138902728

Business Hours: Monday to Saturday, 9:00 AM – 5:00 PM (IST)

WhatsApp